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ECDL Module Seven

The European Computer Driving Licence

Information & Communication

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1. THE INTERNET

CONCEPTS / TERMS

• What is the difference between the World Wide Web (WWW) and the Internet?
• HTTP (Hypertext Transfer Protocol)
• URL (Uniform Resource Locator)
• Hyperlink
• ISP (Internet Service Provider)
• FTP (File Transfer Protocol)
• Web sites and URLs
• What is a web browser?
• What is a search engine?
• What are cookies?
• What is an Internet cache?

SECURITY CONSIDERATIONS

• What is a protected site?
• What is a digital certificate?
• What is encryption?
• The dangers of surfing!
• Be very cautious about giving your credit card details over the Internet!
• What is a firewall?

FIRST STEPS WITH THE WEB BROWSER

• To open the Microsoft Internet Explorer
• The Microsoft Internet Explorer icons
• To close the Microsoft Internet Explorer
• What is a web site "Home Page"?
• To set a home (i.e. opening) page
• To display a specific web page
• To force a web page to display within a new window.
• To stop a page downloading (once it has started downloading)
• What is web page refreshing?
• To refresh a page download
• To access the built-in tutorial

ADJUST SETTINGS

• To hide or display toolbars within the Microsoft Internet Explorer.
• To set Microsoft Internet Explorer to not display images
• To set Microsoft Internet Explorer to display images
• To use the browser address bar to revisit URLs
• What is the history trail cache?
• To view the history trail
• To delete the history trail

2. WEB NAVIGATION

ACCESSING WEB PAGES

• To go directly to a Web page
• To activate an Internet link
• Navigating through a Web site
• Using the Back button
• Using the Forward button
• Completing a web based form

USING BOOKMARKS

• What is a favorite (bookmark)?
• To add a Web page to your favorites
• To open a bookmark (favorite)

ORGANIZING BOOKMARKS

• To create a new folder within your favorites
• To organize your favorites
• To add a web page to a particular bookmark folder
• To delete or rename a bookmark

3. WEB SEARCHING

USING A SEARCH ENGINE

• Examples of Search Engines
• Using keywords and phrases
• Don't use a single search word!
• Using + and " symbols to narrow your search
• To copy a web image from a web page to a document
• To copy a web address from a web page to a document
• To save a web page as a specific file type
• To download files from a web page to a document

PREPARATION

• To preview a web page before printing
• To setup your page using Microsoft Internet Explorer
• To change your web page margins

PRINTING

• To print a web page
• To print selected frames within a framed Web site
• To print selected text on a web page

4. ELECTRONIC MAIL

CONCEPTS / TERMS

• The structure of an email address
• The advantages of using email
• What is Netiquette?

SECURITY CONSIDERATIONS

• What is Spam?
• Take care when dealing with unsolicited mail!
• What is a digital signature?

FIRST STEPS WITH E-MAIL

• To start Outlook using the Start menu
• To start Outlook using the icon on the Desktop
• The Microsoft Outlook Screen
• The Microsoft Outlook Bar
• The Microsoft Outlook Standard Toolbar
• To close Outlook
• The Inbox Folder
• To open the Inbox folder
• The Inbox Screen
• To select a message
• To check for new messages
• To read a message
• To print a message
• To delete a message
• To switch between open Message windows
• To close a Message Window
• What is the Microsoft Office Assistant?
• To display the Office Assistant
• To hide the Office Assistant
• "What is this" Help

ADJUST SETTINGS

• To remove an Inbox heading
• To add an Inbox heading
• To display or hide a toolbar
• Quick way of displaying / hiding toolbars

5. MESSAGING

READ A MESSAGE

• To flag a message
• To remove a flag mark from a mail message
• To mark a message as unread.
• To mark a message as read.
• To open an attached file
• To save a file attached to a message

REPLY TO A MESSAGE

• To reply to the sender of a message
• To reply to the sender and all recipients of a message
• To set message reply options so that the original message is inserted, or not inserted

SEND A MESSAGE

• To open the Inbox folder
• To create a new message
• To address an Email
• To use the Select Names dialog box
• To send a copy of a message to another address
• What is a blind carbon copy?
• To send a copy of a message to another address using blind carbon copy
• To set the message subject
• To spell check your message
• To insert a file into a message
• To open the Message Options dialog box
• To set message importance
• To set message sensitivity
• To reply to a message sent to a distribution list
• To forward a message

DUPLICATE, MOVE, DELETE

• EXTRA - Selection Techniques
• To select a word within the Message window
• To select a line within the Message window
• To select a paragraph within the Message window
• To select all text within the Message window
• To select text using the mouse
• To copy text to the Clipboard from a message
• To paste text from the Clipboard into a message
• To copy text from one message to another
• To cut text to the Clipboard from a message
• To paste text from the Clipboard into a message
• To move text from one message to another
• To copy text from another application into a message
• To delete text in a message
• To delete text to the left of the insertion point
• To delete text to the right of the insertion point
• To delete an attached file from a message

6. MAIL MANAGEMENT

TECHNIQUES

• How to manage your emails

USING ADDRESS BOOKS

• What is an address book?
• Create a new address list/distribution list.
• To create a new address book distribution list
• To add an email address to a distribution list
• To remove an email address from a distribution list
• To add the sender of a message to your address book

ORGANIZING MESSAGES

• To search for a message
• To search for a message by sender, subject or content
• To create a new mail folder
• To move a message to a different folder
• To sort the contents of the Inbox
• To delete a message
• To open the Deleted Items Folder
• To restore a message from the Deleted Items Folder
• To empty the Deleted Items Folder
• To automatically empty the Deleted Items Folder when you exit Outlook

PREPARE TO PRINT

• To preview a message prior to printing
• To choose what to print